Shipping Policy

Shipping Policy

Thank you for shopping with Noor Skin! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully before making a purchase.

1. Processing & Delivery Time

All orders are processed within 24-48 hours of receiving payment.

We strive to deliver your order within 7 days from the date of dispatch.

Delivery times may vary based on location, weather conditions, and unforeseen circumstances.

2. Shipping Charges

Shipping charges (if applicable) will be calculated at checkout and displayed before payment.

We may offer free shipping on certain promotional offers or order values.

3. Delivery Partners & Tracking

We partner with trusted courier services to ensure secure and timely delivery.

Once the order is dispatched, customers will receive a tracking link via email or SMS.

4. Shipping Areas

We currently ship across India.

International shipping is not available at this time.

5. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact us at support@noorskin.in.

If an order is lost in transit, we will investigate with our courier partners and provide a resolution accordingly.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details.

If a delivery attempt fails due to incorrect address details, additional shipping charges may apply for re-shipping.

7. Damaged or Missing Items

If you receive a damaged package or missing items, please contact us within 48 hours of delivery with photos of the package and products.

We will review the issue and offer a suitable resolution.

For any further questions or concerns, please reach out to us at support@noorskin.in. Thank you for choosing Noor Skin!